Heuro Platfrom Pvt Ltd. (“PRfy”, “we” or “us”) recognizes the importance
of privacy for our customers and users. We want to be transparent about
how we collect and use information in connection with the app PRfy (the
“App”) and any service offered by the company, provided in connection
with the Site or otherwise (the “Services”). Thus, we developed a
Information”. This is information that identifies (directly or
indirectly) a particular individual. Personal Information may include
(without limitation) your first name, last name and email address, and
you may provide Personal Information to us in many ways including on our
forms, surveys, applications or during account creation. In this Privacy
Policy, when we refer to “you” or “your,” we mean any person accessing
the Site. If the person accessing this Site acts on behalf of another
person or entity, “you” or “your” also means that other person or
entity. By submitting Personal Information through the App or Services,
you are providing your permission and consent for the collection, use,
retention and disclosure of Personal Information as set forth in this
• How we
collect information (including Personal Information) and what types of
information we collect
• How we use and safeguard Personal Information
Your rights and choices regarding how Personal Information may be used
and disclosed. Before we discuss the types of information we collect,
please note that use of our App and Services is strictly limited to
persons who have attained the age of majority in the jurisdiction in
which they reside; you must be at least eighteen (18) years old to use
our App and Services in any jurisdiction. PRfy does not knowingly
collect or store any Personal Information or any information from any
persons under the age of 13. If PRfy discovers that Personal Information
of persons under 13 years of age has been collected or stored, PRfy will
take the appropriate steps to delete this information from our systems.
Information We Collect
Information You Provide Voluntarily to Us
We collect Personal Information from you directly. For example, we may
obtain Personal Information when you request information, products or
services from or otherwise interact with the App or Services, or fill
out a Registration Form. We may also collect Personal Information
through your access to your accounts online, as well as your asking
questions through our “Contact Us” link, such as your name, address,
e-mail address and other contact information. We may also collect data
resulting from your activity on the App, such as transaction
Information We Collect Automatically
We collect navigational information about where visitors go on our App and information about the technical
efficiencies of our App and Services. In the process of gathering navigational information, anonymous
information may be collected which will provide information to us regarding use of our App. Anonymous
information is information that does not directly or indirectly identify, or cannot reasonably be used to
identify, a particular individual. Examples of anonymous information may include information about your Internet
browser, domain type, usage statistics, and service provider, collected through tracking technologies and
aggregated or de-identified data.
Cookies and Other Tracking Mechanisms
Depending on how you access and use our App and Services, you may use a browser feature known as a "cookie." A
cookie is a piece of data stored on the computer that runs an Internet browser and is commonly used to store
information about a user’s online activities, including information such as the content or advertisements that a
user views or the pages a user visits within a particular website. A cookie can contain information about you,
your computer, your browser, your session, the websites you visit and other information about you or others who
use, or have used, the computer or browser you use to access the Internet. Cookies are used for record-keeping
purposes: the stored information can be retrieved by our website server when you return to the website. This
allows us to personalize or regulate the use of this Site, and it also permits us to automate the access and
data entry functions of this App (e.g., login information), and to tailor the appearance or presentation of this
App to your preferences or interests.
pages or recall your specific information on subsequent visits (e.g., to recognize you by name when you return
advertising. You can opt to have your browser reject cookies.
Most or all browsers permit you to disable or reject cookies. You can do this by adjusting your preferences in
Below is a non-exhaustive list of the cookies, explanations and cookie policies, if applicable, on the App.
While we will maintain the accuracy of this list in good faith, although it may not be complete or fully
Origin: PRfy (sessionID and prefs) Explanation: SessionID Keeps your session active and expires when you close
close your browser or log out of PRfy Origin: Stripe Explanation: Cookies may be used to assist in payment
visitors use our App. We embed YouTube videos to demonstrate features which may place cookies. Origin: Facebook
Explanation: Advertising pixel for prospecting and retargeting. Origin: TinyMCE Explanation: HTML editor we use
that may place cookies to facilitate a proper user experience. Origin: Zapier Explanation: Third party
integration cookies; zapforeversession and zapsession helps Zapier improve user experience for end users
Do Not Track
PRfy does not track its customers over time and across third party websites to provide targeted advertising and
therefore does not respond to “Do Not Track” signals or other mechanisms that provide consumers the ability to
exercise choice regarding the collection of Personal Information about an individual consumer's online
activities over time and across third-party Web sites or online services. Accordingly, your selection of the “Do
Not Track” option provided by your browser may not have any effect on our analytics or tracking tools. Use the
“Help” feature of your browser to obtain more information about refusing cookies. If you set the browser you use
to reject cookies, you may not be able to access the Site or use the full functionality of the Site, or it may
take additional time to utilize such functionality. If you opt to reject cookies, you may need to re-register
with us every time you visit our App. Your continued use of our App reflects your consent to allow additional
cookies to be placed on your computer to help you navigate the App
As you use the Internet, a trail of electronic information is left at each website you visit. This information,
which is sometimes referred to as “clickstream data,” can be collected and stored by a website’s server.
Clickstream data can identify the type of computer and browsing software you use and the address of the website
from which you linked to the App. We may use clickstream data as a form of non-Personal Information to
anonymously determine how much time visitors spend on each page of the App, how visitors navigate throughout the
App and how we may tailor our web pages to better meet the needs of visitors
PRfy or our hosting provider may collect traffic information from visitors for statistical analysis and App
improvement. When you access the App, we (or our hosting provider) may collect information about your visit in a
log file on a server. Log file information may include, but is not limited to, internet protocol (IP) addresses,
browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number
of clicks. We (or our hosting provider) use this information to analyze trends, administer sites, track users’
movements in the aggregate, and gather demographic information for aggregate use. We (or our hosting provider)
may review this information to better understand overall trends and to determine what kinds of content are
popular with and useful to users.
Information Other Websites Collect from You
Our App may contain links to other websites operated by other parties whose practices may be different than
ours. When you click on such links and visit such other websites, you need to be aware that we may not control
such other websites. Consequently, the operators of such other websites may collect different kinds of
information about you and may use and disclose that information in different ways than we would if it were
collected on the App.
How We Use Information
We may use your Personal Information to help us improve our product and service offerings, improve the App’s
functionality process queries on the App, to contact you when necessary in connection with products or services
you accessed or inquired about via the App (i.e. troubleshooting your account), to provide you with account
login credentials, and to send you information, offers and other promotional materials from us and selected
third parties. We may also use your information for analytics purposes to assist us in understanding how you use
the App or Services and to improve our App or Services. Below is how we use specific categories of Personal
By engaging in any kind of activity on the App that uses financial information, you consent to our using your
financial information, including credit card information, or providing your financial information to our service
providers and to such third parties as we determine is necessary, to process your transactions. These third
parties may include banking institutions used to process these transactions. Any of these various third parties
are authorized to use your financial information in accordance with our contractual arrangements with such third
parties and in accordance with their own privacy policies, over which we have no control.
We may use demographic information to tailor the App and communications to the interests of our users.
Third-Party Email Account Syncing
PRfy allows you to connect our Services to your various third-party email accounts (such as Gmail) for the
purpose of sending email and for us to check your inbox for replies and bounces. We require a small set of
permissions on your third-party email account to be able to do this and will only use it for the purpose of
providing you with our Services or for diagnosing issues related to your third-party email account.
PRfy will not use your email account information for any purpose other than providing the Services to you. PRfy
is not responsible for any issues related to your third-party email account.
PRfy's use and transfer to any other app of information received from Google APIs will adhere to Google API
Services User Data Policy,
including the Limited Use requirements
Permissions we require for connected Google accounts:
“View your email messages and settings”
•PRfy will access your basic profile information including photo, name, and email address so that we can
properly label your account.
•PRfy will periodically check your inbox for messages. Our app will check your inbox to find replies to emails
sent by your PRfy campaigns in order to present this information to you within the PRfy application, turn
recipients into leads as necessary, and stop follow-up messages from sending when a reply causes someone to
become a lead. We also look for unsubscribe requests and bounces to emails sent by PRfy to keep your contact
lists up to date and help you with deliverability.
•In rare cases, our engineers may use an internal tool to attempt to locate emails related to your PRfy
campaigns to either resolve a support request you submitted, to solve a bug, or to investigate a potential
security issue. This is always done in such a manner that the engineers view the least amount of information
“Send email on your behalf”
•PRfy needs this permission to be able to run your campaigns.
Disclosure of Information
App, or Personal Information that you provide to any outside parties, except when we believe, in good faith,
that such release is reasonably necessary to (i) comply with any law, or (ii) protect the rights, property or
safety of PRfy, our users or third parties.
Disclosure to Agents
We may provide information about you (including your Personal Information) that you have provided to us through
the App to third parties (“Agents”) that provide services to help us with our business activities such as to
host or maintain our App; for data processing services; to provide App or data security; to provide operational,
analytical or reporting services; or to provide technical support. In connection with providing those services
to PRfy, an Agent may have access to your Personal Information, but such Personal Information will be disclosed
to Agents in a manner consistent with our Data Security processes, will not be used for any purpose other than
as PRfy authorizes, and it will not be disclosed by the Agents to any third party.
Disclosure to Legal Authorities
PRfy may disclose your Personal Information when required by subpoena, court order or other legal process, or if
it has a good-faith belief that disclosure is necessary to (a) comply with any applicable federal, state or
local law or regulation, (b) assist government enforcement agencies, (c) investigate, prevent or take action in
connection with suspected or actual illegal activities, (d) investigate suspected or actual violations of PRfy’s
rights, (e) protect the rights, property or safety of PRfy and its customers or employees, or others, (f)
investigate and defend against any third-party claims brought against PRfy or (g) protect the security and
integrity of our App.
Disclosure of Anonymized Information
PRfy reserves the right to use and disclose anonymized information, aggregated information or publicly available
information that has not been combined with nonpublic Personal Information for any purposes including without
limitation PRfy’s internal use and research.
However, PRfy will not disclose information, even in anonymized, aggregate, or derivative forms, that is made
available by our connection to email providers such as Gmail, including API calls relating to checking, reading,
or sending email, in accordance with the Additional Requirements for Restricted Scopes as specified by Google:
When connecting to email providers such as Gmail, PRfy will only make use of the information necessary to render
our service so that we can display our user interface and perform requested actions on your account.
We may contact you for promotional purposes via email. We recommend that users who no longer wish to receive
promotional materials or have their information provided to third parties modify their account settings, as you
may have chosen to receive promotional materials in the account registration process. If you are still receiving
promotional materials 30 days after modifying your account settings to no longer receive such emails, you may
contact us directly using the information below and we will use commercially reasonable efforts to comply with
changes you request. Note that our compliance with such requests in certain cases may involve batch processing
and other processes that take 30 days or longer. If you require an immediate change to your Personal Information
and are unable to make such a change using the available App resources, please contact us. If you opt not to
receive such communications or to allow us to share your information and then you give your Personal Information
to us again by using the App or under other circumstances that permit us to use your information, we will regard
your opt-out as having been rescinded. Also, please note that users may not necessarily opt out of receiving all
communications from us or opt out of sharing certain information with third parties, as specified as being
You may additionally opt out of receiving email communications by using the opt-out instructions included in an
email you may receive from us.
Please note that changing or deleting your information through the App, or otherwise opting out of receipt of
email communications from us and third parties, will only change or delete the data in our database for purposes
of transacting future business on or relating to the App and for managing future communications from us and
third parties. These changes and deletions will not change or delete information collected or submitted pursuant
to any customer agreement, or information already collected as part of a product or service purchase in our
transactions database which may be shared with our third-party service providers regardless of your email
Disclosure To Authorized Third Parties
There are links on our App that direct users to third-party websites. If you follow any such links and you
enroll in the respective services, your name and other requested information will be transferred to the
operators of the respective third-party website. If you choose to use these third-party services, please review
information. PRfy is not affiliated with such third-party websites, and you therefore acknowledge and agree that
your use of such third-party websites is at your own risk, and PRfy will not be responsible for the operation of
such third-party websites or your access and use thereof.
We may also contract with some third parties to monitor certain pages of our App for the purpose of reporting
compile non-identifiable information about our website visitors.
Your Rights and Choices
In order to keep your personal information accurate and complete, you can log in to review and
your account information, including contact and billing information, via your account settings page. You may
also contact us to request information about the personal data we have collected from you and to request the
correction, modification or deletion of such personal information. We will do our best to honor your requests
subject to any legal and contractual obligations. If you would like to make a request, cancel your account or
request we delete or no longer use your account information to provide you Services, contact us at firstname.lastname@example.org
your account information only as necessary to comply with our legal obligations, resolve disputes and enforce
As described above, if you do not wish to receive promotional emails from us, you may opt out at
time by following the opt-out link contained in the email itself. Please note that it may take up to ten (10)
days to process your request. Please also note that if you opt out of receiving marketing communications from
us, we may continue to send to you service-related emails which are not available for opt-out. If you do not
wish to receive any service-related emails from us, you have the option to deactivate your account.
You may also refrain from providing, or withdraw, your consent for cookies. Your browser’s help
function should contain instructions on how to set your computer to accept all cookies, to notify you when a
cookie is issued, or to not receive cookies at any time.
Third Party Analytics Services.
Some of the services used provide the ability to opt-out. You may opt-out
Google Analytics’ using Opt-Out Features on their respective websites.
The Google Analytics service is provided by Google Inc. You can opt-out from Google Analytics service from using
your information by installing the Google Analytics Opt-out Browser tool: tools.google.com/dlpage/gaoptout. For
more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:
Additional Rights. Subject to local law, you may have additional rights under the laws of your jurisdiction
regarding your personal data, such as the right to complain to your local data protection authority.
Users Outside the United States
The PRfy App and Services are hosted in the India and are governed by Indian law. If you access the App or
Services from outside the India, please be advised that the information you provide PRfy may be transferred to,
processed and stored in the India where the PRfy servers are located and our central database is operated. You
acknowledge and understand that the data protection and other laws of the India might not be as comprehensive as
those in your country. By your continued use of the PRfy App and Service, you consent to the transfer of your
personal information to the India.
California Privacy Rights for California Residents
California residents may request certain information regarding the disclosure of your personal information by
PRfy to third parties for direct marketing purposes. As noted above, PRfy does not disclose your personal
information to third parties for direct marketing purposes unless you have first agreed to such disclosure.
However, if you would like to make such a request, then please contact PRfy at hi@PRfy.io.
PRfy takes reasonable precautions to protect Personal Information provided to us through the App from loss,
misuse, unauthorized access, disclosure, alteration and destruction. PRfy has put in place reasonable and
appropriate physical, electronic and managerial procedures designed to safeguard and secure such Personal
Information from loss, misuse, unauthorized access, disclosure, alteration and destruction. Our security and
privacy policies are periodically reviewed and enhanced as necessary. While PRfy strives to undertake such
reasonable and necessary efforts to secure Personal Information provided to us through the App, even such
security measures do not guarantee the security of all Personal Information, and PRfy cannot guarantee that the
Personal Information it collects, uses and retains will be protected in all circumstances, including those
beyond PRfy’s reasonable control.
Particularly sensitive information is encrypted. You can usually tell whether encryption is being used by noting
the “locked” or other status indicator on the browser you are using. If the browser you are using does not
indicate that the session is secure (e.g., by displaying a lock, a key or a similar icon), you should assume
that the connection is not secure and that third parties will receive the information shared by you and us
during that part of the session. Your information may be transferred to and maintained on computer networks that
may be located outside of the state, province, country or other governmental jurisdiction in which you reside,
and the country or jurisdiction in which these computer networks are located may not have privacy laws as
protective as the laws in your country or jurisdiction.
Below is a non-exhaustive list of our security procedures:
• All customer data has at-rest and in-transit encryption
• User passwords and other similar user secrets are salted and stored with a one-way hash using the SHA-256
• Backups of data are stored for a maximum of 45 days
• All compute resources that handle customer data are firewalled behind a virtual private cloud (VPC)
• Tight security rules are in place to allow only the minimal points of access to our VPC for the purposes of
serving and maintaining our products
• Full-time technical employees have limited access to customer data based on their role and job function
• PRfy has no technical contractors at this time and if any are contracted in the future they will get minimal,
temporary access to production on a need-to-have basis
• On Amazon Web Services, have policies in place that require multi-factor authentication for our accounts
• Our email domain has a policy in place to require multi-factor authentication for anyone with a @heuro.in
• We rely on 3rd Party payment platfrom for all our payment processing: in terms of credit card information, we
only store the last 4 digits of someone's card in our database
time to time, and if we do we’ll post any changes (material or otherwise) on this page. Please check back
Bara, Prem Puri, Muzaffarnagar U.P 251001.